We are from Alberta, Canada and have recently closed on a new condo unit in Palm Desert. We had the pleasure of dealing with Niloo Shams, who truly provided us with a professional real estate experience. Niloo “knows her stuff” and is extremely efficient in dealing with all matters related to the deal. She also went beyond the call of duty and in various areas including lining up a contractor to execute the repairs required as a result of the home inspection and even coordinated a locksmith for us to do the key change. During the negotiation phase a few issues a rose which without her expertise and skills could have caused the deal to fall through. We will most certainly be referring any of our friends who are contemplating buying in the desert, directly to Niloo!
Niloo helped us find our dream home in Palm Desert. By carefully listening and understanding our wishes, she was able to quickly dial in the homes to check out. Niloo was absolutely wonderful to work with. You could tell she really cared about us and finding the right fit. Fast and responsive with answers to any questions that popped up. Professional, honest, and transparent, she helped us navigate the whole home buying process from beginning to end and beyond. She will be our first friend in the area.
Finding a house in Indian Wells when you are from Canada, can be a daunting task. Niloo was an exceptional professional, and made the search so much easier. The thing we appreciated the most is she listens. She never sent us listings that weren’t to our specifications and patiently toured us from place to place. Niloo always had an organized list of viewings and every single home we went through (and there were alot of them) was open and available for showing. She is also so helpful with the paperwork and was able answer all of our questions regarding taxes and fees. She even set up preview Golf games at different clubs, as well as tours of the facilities. We can’t recommend her enough. She is a true professional that is so easy to talk to and enjoyable to be around.
“The Shams Group did a great job…sold my house quickly and at the best price.”
“We recently listed our home with Niloo Shams of The Shams Group and have only thanks and high praise for the entire experience. Niloo and Negar were wonderful–professional, thorough and always responsive to our needs. After a short time on the market we closed escrow and were able to begin our new life at the beach! We unequivocally recommend the Shams Group!”
Thank you so much for the excellent service that you provided through the Shams Group.
It was a pleasure dealing with you and Negar!
We send our heartfelt thanks for all your assistance in our finding our wonderful new home. Your professional and prompt handling of the 1000 details are much appreciated. We also thank you so very much for the Macy’s gift cards. What fun!
Best regards and a big hug,
Carol and Roger Sack
Niloo, we just finished purchasing our last few items of furniture for our new home in Andalusia and Kathy and I were reflecting on what an incredible person you are and how you helped us tremendously as our Broker.
Living in Portland and having the responsibilities of a partner in our firm, having you represent Kathy and me was paramount in achieving a very successful purchase and subsequent successful closing in which we relied on you and Negar to navigate us through the entire process successfully, all within 30 days. Remarkable!!!!
Kathy and I view you as a wonderful friend and an extremely talented and professional realtor of the highest level.
I hope we have the opportunity to refer a client to you since we know that as with two of us, you would deliver exemplary, professional and ethical service.
Having you represent us purchasing a second home while residing in another state, relieved us of the burden of stress knowing we had you as our “team leader”. Believe me it was so refreshing to have such incredible “follow up” by you and never once were Kathy and I concerned about your ability “to deliver” and within the tight time frame we needed to accommodate the sellers requirements.
Hope all is well with you and Negar.
All the best, Lloyd and Kathy Minton