Testimonials

Murray & Cindy Miller – Palm Desert

We are from Alberta, Canada and have recently closed on a new condo unit in Palm Desert. We had the pleasure of dealing with Niloo Shams, who truly provided us with a professional real estate experience. Niloo “knows her stuff” and is extremely efficient in dealing with all matters related to the deal. She also went beyond the call of duty and in various areas including lining up a contractor to execute the repairs required as a result of the home inspection and even coordinated a locksmith for us to do the key change. During the negotiation phase a few issues a rose which without her expertise and skills could have caused the deal to fall through. We will most certainly be referring any of our friends who are contemplating buying in the desert, directly to Niloo!

Kirk McCrary – Indian Wells

Dear Niloo,

It has been a pleasure to work with you to sell my house.  That was a sentence I thought I’d never write, because my experiences with other Realtors has been mostly negative, especially in attempts to sell my house in Indian Wells. 
As you know, I tried three other times to sell the house.  Yes, it was a down market, but each realtor had assured me they would sell it.  I interviewed several Realtors each time, went with the suggested prices, and still nothing – all the while getting strong reviews from vacation renters who were actually staying in the house.  Some of the others had excellent marketing plans, but simply could not get a deal to close. 
Then Niloo came to my rescue!  Our first meeting was unlike any I’ve had, and wasn’t sure what to make of it, but I’m so happy that I listed with you.  You worked hard and fast, and even took care of things that should have been mine to do, but you helped.  You kept me informed, you marketed beautifully, and most importantly: you know how to actually sell!  There are many good marketers in the real estate business, but your sales skills are rare and valuable, and I want to thank you. 
Feel free to share this letter with anyone in the future, as I heartily recommend you as my very favorite in Coachella Valley – and I have worked with nearly a dozen.  You’re the best. 
Thank you so much!
- Kirk
PS: Also please pass along my thanks to Negar.  She was so helpful, always prompt, courteous and professional.  Seriously, you guys are great. 
Robert Rose – Palm Desert

“The Shams Group did a great job…sold my house quickly and at the best price.”

Bob Rose

Diana Berchem – Indian Wells

“We recently listed our home with Niloo Shams of The Shams Group and have only thanks and high praise for the entire experience.  Niloo and Negar were wonderful–professional, thorough and always responsive to our needs.  After a short time on the market we closed escrow and were able to begin our new life at the beach!  We unequivocally recommend the Shams Group!”

Becky Brundage – Indian Wells
Dear Niloo,
Just want to tell you how impressed I have been with you.  I didn’t always like what you told me but it all proved to be solid counsel.  I also suspect that you did a lot of encouraging, coaching and kicking ass on my behalf…totally unseen by me; for that too I am grateful.
Forevermore when I see your sign on a front yard, I will smile to myself and be thankful.
Carpe diem,
Becca
Richard Almada – Palm Desert

Dear Niloo,

Thank you so much for the excellent service that you provided through the Shams Group.
It was a pleasure dealing with you and Negar!

Richard

Carol and Roger Sack – Rancho Mirage

Dear Niloo,

We send our heartfelt thanks for all your assistance in our finding our wonderful new home. Your professional and prompt handling of the 1000 details are much appreciated. We also thank you so very much for the Macy’s gift cards. What fun!

Best regards and a big hug,

Carol and Roger Sack

Lloyd and Kathy Minton – La Quinta

Niloo, we just finished purchasing our last few items of furniture for our new home in Andalusia and Kathy and I were reflecting on what an incredible person you are and how you helped us tremendously as our Broker.

Living in Portland and having the responsibilities of a partner in our firm, having you represent Kathy and me was paramount in achieving a very successful purchase and subsequent successful closing in which we relied on you and Negar to navigate us through the entire process successfully, all within 30 days. Remarkable!!!!

Kathy and I view you as a wonderful friend and an extremely talented and professional realtor of the highest level.

I hope we have the opportunity to refer a client to you since we know that as with two of us, you would deliver exemplary, professional and ethical service.

Having you represent us purchasing a second home while residing in another state, relieved us of the burden of stress knowing we had you as our “team leader”. Believe me it was so refreshing to have such incredible “follow up” by you and never once were Kathy and I concerned about your ability “to deliver” and within the tight time frame we needed to accommodate the sellers requirements.

Hope all is well with you and Negar.

All the best, Lloyd and Kathy Minton

Susan and Chuck Weisbart – Indian Wells

It has been an absolute joy to work with you on the sale of our home. The professionalism exhibited by you and your team made this transaction the best of all our past real estate experiences. Your knowledge and appreciation of the current market, use of the best photographer we have ever dealt with, and your sweet and kind attitude put us immediately at ease. A four day, full price sale? Amazing, especially in this current market!

Thanks to you and your entire team!

David and Karen Seath – La Quinta

Being new to the process of purchasing a home in the U.S., we were more than a little overwhelmed with what we read. We did contact other realtors, but the ‘fit’ just didn’t seem right. We knew we would need someone to hold our hand through the process so wanted to feel comfortable with whomever we chose.

After our initial contact with Niloo, we were quickly at ease with her. Her knowledge and expertise made the whole process very easy. She listened to what wanted and presented options for us that fit our criteria. Unlike other realtors we contacted who just sent us hundreds and hundreds of properties to view, Niloo seemed to immediately sense not only what we wanted, but how we wanted to proceed. She was prompt to return calls and e-mails and at all times professional and courteous.

When Tyler and Karen finally were able to travel out to California to look at homes, Niloo made sure that everything was organized and made them really feel at home. We fell in love with the area many years ago, but were very nervous about this next step of purchasing a home. Niloo and her staff made this step very easy indeed. If we had to “rate” the experience, we would have to say that Niloo exceed all of our expectations.